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Disability Equality and Diversity Training from ELC

ELC is committed to helping our partners achieve service excellence through embracing disability equality and diversity in the work place. We provide bespoke training, consultancy and auxiliary services which ensure that you and your employees understand and embrace the value of equality and diversity and are able to implement effective strategies to ensure best practice and achieve excellence in service provision.  Ultimately this means that by understanding and responding to diversity and treating your staff fairly your business can avoid litigation and achieve excellence at all levels. It stands to reason that a business with a diverse workforce will attract and retain a wider customer base, be able to identify new niche markets and provide a service which meets individual needs.

What is Diversity?

Whilst there is no single definition of diversity it is commonly accepted as recognising and valuing the differences between individuals and the contributions they make and treating them fairly and with respect. Unlike the traditional approach to Equal Opportunities which focus on legal compliance through equal treatment, diversity takes on a 'difference' approach and reflects initiatives that are internally driven and proactive in bringing about organisational change. 

Why promote disability equality?

The UK Government estimates that there are approximately 11 million disabled people in Britain.  This means that one in five people visiting your service as a consumer could be a disabled person.  Further, there are 6.8 million disabled people of a working age and someone is more likely to acquire an impairment whilst during their working career.  Of the 3.4 million disabled people of a working age who are out of work, 1.2 million are actively look for a job.

Disabled people spend upwards of £80 billion annually and that's not taking in to account the spending power of their family and friends.

Implementing disability equality in to your work and service provision will help you gain new customers, retain existing ones and be legally compliant.  Surveys conducted by DuPont over 35 years show that consistently show that their disabled employees equal or exceed their non-disabled co-workers in terms of job performance, attendance and safety commitment. 

What can understanding diversity do for your business or service?

  • Increase market share and promote Corporate Social Responsability
  • Develop organisation ethics and values
  • Enhance people-management practices and maximise employee potential
  • Reflect changes in society and personal expectations
  • Comply with legislation
  • Enhance competitiveness

The implication of all this is that employers and their staff need to become aware of and examine these issues.  They need to ensure that organisational culture and its selection and employment procedures never waste talent.  To this end we will work with you to discover the value of promoting disability equality and diversity amongst your work force and customers; helping you to mainstream equalities across the organisation and increase your customer base, employ motivated and committed staff leading to increased profitability and forward thinking business practice.

We specialise in working with partners in the voluntary, statutory, public and private sector to bring about long term sustainable change for the benefit of all people. We are passionate about our work so committed to achieving excellence in all that we do.

Our Services

Please click on the headings below for detailed information:

ELC is owned and run by disabled people and works within the Social Model of Disability philosophy.

Positive About Disabled People

The Disability Symbol

If your company has the Positive About Disabled People accreditation then you will be required to provide disability equality training to all of your staff at the appropriate level. Equality Link Consultancy can deliver the appropriate level of training to ensure that all employees gain the required level of knowledge and understanding of the disability equality in practice.

The symbol is a recognition given by Jobcentre Plus to employers who have agreed to make certain positive commitments regarding the employment, retention, training and career development of disabled people.


Resources for developing effective training course

The following resources have been developed by the London Development Agency.



Customer Quote

"Trainer was excellent and the course was well presented. I liked the flexibility of the course as you could ask questions or make comments as it went along. Good examples given to illustrate particular points and specific aspects of disability equality."

Comment from participant at Greenwich Council who attended 'Implications for Local Authorities of the amendment to Disability Equality Duty .